FAQ

How long is the contract?

We don't require a contract to use eMover. You can use it on month to month bases. However, if you require any customization for the program, it will be done for free if you commit for at least 6 month.

Do you charge for customizations?

Customization is free if you are commited for 6 or more month

What package do I need?

If your company needs dispatch, payroll, printing documents, reports or have more than 1 user, you need Operational package. If you only need 1 license and don't anything but getting leads to the system, managing them, sending letters to customers and have simple schedule, you can stay with basic package

how can i install emover?

Since eMover is a browser based (cloud based) program, there is no installation needed. Once your account is created, you will receive a link, user name and password to the system. Just open link, enter your user name and password and you are ready to go. We recommend to use Google Chrome browser to make sure that all features of eMover are working correctly

Can I get leads from my lead providers directly to eMover?

Yes! In order to get your leads directly to eMover, you need to contact your lead provider and advise them that you want to get your leads via HTTP POST. You need to supply them with the link that you can find in Lead Settings - My Company - Lead Post and Website Form Settings. Copy link from the appropriate box and send to your lead provider

Can I get leads from my website directly to eMover?

Yes. The easiest way to get leads from your website to eMover is to place a script to the page on your site that would be your submit form. Go to Lead Settings - My Company - Lead Post and Website Form Settings. You will need to URL to your thank you page on your site and click "Generate Script". You will need to copy the script and pase to the page on your site. This will automatically create a form that will submit requests from your site directly to eMover. Alternatively, you can use your own form and have your webmaster to implement HTTP Post link that you can find in Other box on the same form.

how i can download leads from emover?

You need to use Report Wizard under Management Tab to create a report that will contain all fields that you want to download. Use Lead Report option when creating this report. Once created, you can access it from Orders-Custom Report. Select date range and open report as Excel. It will download excel file to your computer.

how can i cancel my subscription?

You need to use Report Wizard under Management Tab to create a report that will contain all fields that you want to download. Use Lead Report option when creating this report. Once created, you can access it from Orders-Custom Report. Select date range and open report as Excel. It will download excel file to your computer